Having bought a dress for a wedding about 3 months ago, I finally got around to buying matching shoes for it, tried the outfit on and realised that I looked like I was on my way to a funeral. This unfortunately was the day before the wedding.

I remembered that Queenspark was just around the corner from my house, so went there in the morning, about 4 hours before I had to leave for the wedding to find an emergency-last-minute dress.

I am pleased to report that the sales lady there was WONDERFUL. Not only did she do the usual “Do you need another size?” thing, but also made honest, helpful comments about all of the 20 dresses that I tried on. I don’t want to be told that I look fantastic in everything that I try on, because its just not true, and comes across as being rather disingenuous. She even laughed when I informed her that I looked like a fat elf in one of the dresses that I tried on.

In the end, I settled on a dress, the only problem being that the straps for it sat very slightly above my shoulders (stiff material). The woman very helpfully gave me directions to an alteration place down the road who would fix it cheaply and quickly.

With this kind of customer service, I will certainly shop at Queenspark for all other formal needs.