Our washing machine isn’t doing a proper spin-cycle – it just kinds of wobbles around slowly like a geriactric lost on the way home from the bingo.

After much research and staring at the base of the washing machine, I determined that the drive belt was loose, as it did’nt make a ‘ping’ noise when I plucked on it.

Deciding that this was was indeed the source of our problems, I looked on the interwebs everywhere to replace this part.

Eventually I stumbled upon BigWarehouse Spares which has the most user friendly seach of all the sites. They also happened to have some evidence that our washing machine did actually exist (it is an older model) and even had some parts for it.

Though they didn’t have the exact part that I needed, I emailed them. Within the hour, I received not one, but three emails from them, updating me on their search for the part. The third email detailed the link to their site where I could purchase the item.

A positive experience indeed. Though lets hope that it was the loose drive shaft making the spin cycle go so slowly.