LastMinute does not care for their customers on spam matters. Make sure you don’t give them your email address unless you are willing to receive their “communications” ad vitam eternam…

To: "lastminute.com" <[email protected]>, [email protected]
Subject: Re: 50% off restaurants | 50% off theatre | 50% off spa | More

Hello,

Please stop spamming me.

I have received half a dozen of messages similar to the ones below recently, for all of which
I’ve followed the unsubscribe link and was enventually greeted by a
message of the “You have been successfully unsubscribed” type. Or not.

Not to mention that, whenever I gave you this email address, I carefully
opted *out* of any promotional communication from you, as I always do.

Please unsubscribe *immediately* my address <XXX>
from *all* your databases, as I don’t trust you to use it “reasonnably.”

Also, let me remind you that the standard for electronic mail is *not* HTML, but plain text. You are therefore cutting yourself from a portion of your possible customers by not providing the content appropriately. I doubt they’d bother following that single link anyway, so it may prove to be a time saver for them…

On Fri, May 06, 2011 at 11:20:06AM -0000, lastminute.com wrote:
> This is an HTML email which could not be displayed by your email client. To display it in a web browser, please click here:
> [url=http://XXX]http://XXX[/url]

Nobody replied nor acted on this complaint. Same for the next two or three others I sent. I eventually got something looking like a satisfactory answer by writing to their infrastructure provider.

I identified the administrators of the server sending those emails on behalf of LastMinute by checking the Received email header and running a WHOIS query on the domain and IP address.

To: [email protected]
Subject: UNSUBSCRIBE [lastminute.com: 2 for 1 spa treats | Gary Rhodes Exclusive | Father's Day | More]

Please stop spamming me: delete any instance of my email address,
<XXX> from all your databases.

—– Forwarded message from “lastminute.com” <[email protected]> —–
[…]

I got a timely answer from these guys, who also notified LastMinute. Let’s hope this will be the end of it…

From: smartFOCUS DIGITAL Support <[email protected]>
Subject: Re: (Case XXXXXX) LMT001 - Unsubscribe request
Date: Fri, 3 Jun 2011 09:34:41 +0100

Dear Olivier,

This email is to confirm that you have been unsubscribed from the list and that the list owner has been informed of your complaint.

Kind Regards,

Richard