Dear Sir/Madam,

Please enable an online connection feature for gas on your webpage.

Having connected to your electricity service this week, I discovered that I also needed to connect the gas for the hot water and stove.

I went to your webpage, and all I was given was a phone number. I then proceeded to call said number, where I was placed in a queue.

Being a busy person who also does not like being on the phone, in a queue, I looked up the AGL website. What I mean to say is that while I was in your queue, I signed up to AGL for our gas.

Yours etcetera,

J. Cuthbert